Today’s managers are faced with the challenge of leading four distinct generations of workers; each with their own needs, work ethics, interpersonal styles, and communication preferences. Managers need to clearly understand generational backgrounds and motivators in order to create a highly productive, dynamic and positive work environment.

Catch this program on:


At the end of the session, participants will be equipped with new approaches to lead their multi-generational teams to success!!!

During this program, You will:

  •      Understanding the four generations; what’s shaped them and what motivates them
  •      Challenges and implications for creating and managing a team of multi-generational employees
  •      Minimizing conflict through effective communication strategies
  •      Developing an engaging work environment geared toward achieving high levels of performance from workers of all generations
  •      Action planning to address the most pressing needs of your team

Audience:  Supervisors and Managers who lead others

Don’t miss this opportunity to become a multi-generational leadership expert and elevate your managerial skills to new heights! Join our interactive Zoom program and unlock the potential of your diverse workforce today for $299!

Leading a Multi-generational Workforce program instructor

Cynthia Rowan is a seasoned professional with an extensive background in banking; having successfully served in a variety of positions within the retail, lending, and credit areas as well as an officer in the areas of human resources, training, and employee development.  Since 1992, Rowan has served as president of her own consulting firm, Performance Management Solutions. During her consulting career, she has helped a variety of financial service institutions improve their profitability by designing and implementing training initiatives in the areas of leadership, management, talent development, performance management, and coaching culture development.

Cindy designed and developed the Emerging Leaders Program offered through NJBankers and served as its Academic Program Director from 2016-2020. In addition to her consulting and training practice, Dr. Rowan serves as an adjunct professor; instructing graduate-level courses in Human Resource Training & Development, Organizational Behavior, and Organizational Development.  An active member of the American Society for Training & Development (now ATD), Cindy has made numerous presentations at local, national, and international conferences on such topics as leadership development, mentoring talent development, and training. 

Cindy is a two time international, best-selling author and she has received numerous honors for her work. She is a certified instructor for some of the nation’s leading firms dedicated to training, assessment, and professional development.  She holds a professional certification in Career Planning & Development from the University of Michigan’s Graduate School of Business Administration and a doctoral degree from Seton Hall University’s College of Education and Human Services in Leadership, Administration, and Policy. 

Cindy serves as the Academic Program Director of Financial Leaders Institute (FLI) and shares her extensive expertise in the areas of personal leadership, organizational and talent development, and workplace culture.

Cindy Rowan

Cindy Rowan